Customer Service

We are committed to providing our customers total satisfaction. Every time. Guaranteed. Please feel free to drop us a line to share your thoughts on the site; all comments welcomed. For custom sizes inquiries regarding rings and bracelets, please email us for more information.

Payment Methods

All payments are processed threw PayPal. The following credit cards (Visa, MasterCard, American Express, Discover) can be used threw PayPal, without needing a PayPal Account during check out.

Taxes

No sales tax will be charged to your purchase for any U.S orders.

Shipping & Delivery

U.S. & International Shipping
Standard – $15.00
Express / EMS – $19.99

Receive FREE shipping via EMS Speed Post on all jewelry orders $500 and over!

EMS Delivery: Approximately 1 Week
Standard Delivery: Anywhere from 7 – 14 days
General Delivery: 14 – 21 days / allow up to 4 weeks to receive your order

Orders

All orders are processed within 3 – 5 business days. For more information, please visit our Order Information page.

Production Time

Ordered items can vary between 1 – 3 weeks for jewelry pieces to be made.

Ring Sizer

Ring Sizer Guide

Return Policy

All jewelry made available on this website is made-to-order, custom, or one-of-a-kind. We do not accept returns. For more information towards certain products, please view our Return / Exchange Policy page.

Exchange Policy

Skull N’ Roses is not responsible for lost or stolen packages. To keep our low prices, a restocking fee of 15% will be charged for exchanges on all items. For more information, please view our Return / Exchange Policy page.